I’m the COO & CPO at i4T Global – Most Innovative Customer Experience (CX) Platform designed for Field Service Management, Strata & Real Estate sectors. In this role, I lead the company’ total Operation, Digital Innovation & Product Strategy overseeing a highly skilled professional team.
Prior to becoming the Co-Founder, COO & CPO of i4Tradies in 2017, I worked as the Head of hSenid Outsourcing, a wholly owned subsidiary of hSenid Software International. Over my 10+ years’ career at hSenid Group, I have managed 50+ large, highly scalable IT projects spanning across multiple sectors varying from Telco, HR, e-Commerce, Finance, Healthcare, and Entertainment.
I have a strong passion for Mobile Apps and have managed over 70 Mobile App projects during my tenure at hSenid Group. I also Co-Founded mobile/wearable apps “FlipBeats” & “Expense Tracker 2.0” which won 13 international awards to-date, while generating enormous media buzz and user satisfaction. These Apps have an active user base of over 1 Million worldwide.
Before joining hSenid Software International in 2006, I worked as an MIS Consultant to NDB Bank reporting directly to the Banks’ top management.
I have an MBA with Distinction from the Cardiff Metropolitan University (UWIC) UK and a B.Sc. (Hons.) in Management Information Systems (MIS) from the University College Dublin (UCD), National University of Ireland (NUI).
I also have contributed to the Academia by lecturing in the fields of Project Management, HCI, Usability Engineering and Multimedia at APIIT – an affiliate to Staffordshire University UK and at IIHE – an affiliate to the University of Wales UK.